The typical approach to digital transformations has led to broken processes being refined. But what we’re doing is different. We’ve taken a design-led and customer-first approach; not looking at technology, but at how we challenge the entire business model.
With phishing attacks playing a major role in the attacks we’ve seen this year, and the increase of attacks playing off the pandemic, it’s more important than ever to instil the basics of cyber security in your teams, especially if they’re working from home and perhaps less in the loop with training and common phishing attempts.
Clients may trust you with some of the most important transactions in their lives, yet you may barely know them at all. These relationships are engineered by you, the business, and it’s down to you to orchestrate that relationship to provide you with timely, usable data.
COVID-19 repercussions are coming and good companies will be laser focused on the clients; great companies will do this by embracing data platforms and analytics. Director of Financial Services, Chris Mills explains how to value your client through data excellence.
Coronavirus, as a black swan event, will have invalidated many of the algorithms businesses typically use to make operational forecasts and other strategic decisions. Such AI tools are trained on previous data using year-on-year patterns, making it difficult for these algorithms to predict the effects of an unknown.